Refund Policy – Love2Ride

Order Cancellations

You may cancel your order within 12 hours of purchase for a full refund. After this window, your order may have already been processed with our supplier and cannot be cancelled.

Damaged or Defective Items

If your item arrives damaged, defective, or significantly different from its description, please contact us at allan@watkinsconnect.com within 7 days of delivery, including:

• Your order number
• A photo or video of the issue

We will offer a full refund or a free replacement, whichever you prefer.

Wrong or Missing Items

If you received the wrong item or are missing a product from your order, contact us within 7 days of delivery and we may send the correct item or  issue a refund.

Non-Returnable Situations

Due to the nature of our fulfillment process, we do not accept returns for:

• Change of mind
• Incorrect size/color chosen by the customer (please check the size chart before ordering)

Refund Timing

Once approved, refunds are processed within 5-7 business days to your original payment method.

Contact

For any questions, reach out to us at [tu email de contacto].